ijp Privacy Policy

This page describes what we collect when you use ijp and how we keep that data protected. Our privacy policy covers account registration, deposits and withdrawals, gameplay activity, and communications with our support team. We at ijp treat your personal information as confidential and share it only with authorised processors and compliance partners.

When you create an account on ijp, we collect your identity details, contact information, payment method, and transaction history. We use this data to verify your account, process deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfer channels, and comply with anti-money-laundering regulations. We do not sell or lease your data to third parties for marketing.

Our privacy practices comply with applicable data protection law in supported jurisdictions. This page explains what data we hold, who has access, how long we retain it, and what rights you have regarding your information.

What data we collect and how ijp uses it

We at ijp collect personal information in four categories: identity data, contact details, payment information, and account activity. Identity data includes your legal name, date of birth, national ID number (KTP), and verification status. Contact details cover your email address, mobile phone number, and registered address. Payment information includes your bank account or e-wallet details used for deposits and withdrawals.

Account activity encompasses your login history, games played, amounts wagered, results, and balance changes. We collect this data automatically through our systems to maintain your account, process transactions, and detect fraudulent activity. We do not collect information beyond what is necessary to operate ijp services and comply with applicable law.

We use your data for the following purposes: account verification and Know Your Customer (KYC) compliance; processing deposits and withdrawals through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet; preventing fraud and money laundering; responding to support queries; and communicating service updates or policy changes. We do not use your data for marketing, profiling, or targeting advertising.

Third-party processors and ijp data sharing

We at ijp share your data with authorised third parties only where necessary to operate our services. Our payment processors — including mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and banks online payment, e-wallet, mobile banking, local payment — receive your payment information to process deposits and withdrawals. Our compliance partners receive identity details to verify KYC requirements. Our live-casino provider receives basic account information to enable gameplay on their platform.

We do not share your data with marketing companies, data brokers, or advertising networks. We do not sell your email address, phone number, or personal information. If we are required to disclose data by legal process (court order, government directive), we will comply with applicable law and notify you where permitted.

Our servers may be located outside your jurisdiction. By using ijp, you acknowledge that your data may be transferred, stored, or processed in different countries. We apply the same security standards and data protection principles regardless of server location. Your data remains encrypted in transit and at rest.

How we protect your data on ijp

We at ijp use industry-standard encryption (SSL/TLS) to protect all data transmitted between your device and our servers. Your passwords are hashed using secure algorithms — ijp staff cannot view or retrieve plaintext passwords. Payment information is tokenised and stored separately from your main account profile, limiting exposure if a breach occurs.

We restrict data access to authorised staff who need it to perform their roles. Our support team can view your account basics but not your full payment details. Our compliance team can access identity documents and transaction records for verification purposes. All staff access is logged and audited.

We conduct regular security reviews and penetration testing to identify vulnerabilities. If a data breach occurs, we will notify affected account holders within a reasonable timeframe and describe the breach, data affected, and remedial steps taken. We maintain cyber insurance to cover breach response costs.

Data retention and your rights on ijp

We at ijp retain your data for as long as your account is active, plus seven years for compliance and tax purposes. If you request account closure, we will delete your data within thirty days except where legal retention requirements apply. Anti-money-laundering regulations require us to retain transaction records for seven years, so we cannot delete this data sooner even if you request it.

You have the right to request access to all data we hold about you. Contact our support team with your request, and we will provide a downloadable copy within thirty days. You have the right to correct inaccurate information — update your address or contact details through your account settings or contact support. You have the right to request deletion of your account and associated data, subject to legal retention requirements.

You have the right to opt out of non-essential communications. We will not send you marketing emails, promotional messages, or unsolicited contact unless you explicitly consent. You may opt out of non-critical notifications through your account preferences. We will continue to send transactional emails (withdrawal confirmations, account alerts, security notices) as these are essential to operate your account safely.

Cookies and tracking on ijp

We at ijp use cookies and similar technologies to enhance your experience. Session cookies maintain your login state during your visit and are deleted when you log out. Preference cookies remember your language selection and account settings. Analytics cookies collect anonymous data about which pages are visited and how long users spend on each section — this helps us improve ijp performance.

Most cookies are not tied to your personal identity. However, if you are logged into ijp, some cookies do link to your account to remember your preferences and settings. You can disable cookies through your browser settings, but this may limit ijp functionality. We do not use third-party tracking cookies for cross-site advertising.

We do not enable tracking pixels, cross-domain analytics, or affiliate marketing pixels that would expose your activity to external networks. Our analytics data is aggregated and anonymised — we cannot identify individual users from analytics reports.

Data governance and ijp contact information

We at ijp are responsible for managing your data in accordance with applicable privacy law. Our privacy practices apply to ijp users in all supported jurisdictions, including those accessing ijp from Jakarta, Surabaya, Bandung, Medan, and other regions where our services are available. If local law imposes stricter privacy requirements than our policy, those requirements take precedence.

If you have questions about how we handle your data, wish to exercise your privacy rights, or believe we have violated your privacy, contact our support team through your verified ijp account. Provide details of your concern and we will respond within ten business days. If you are not satisfied with our response, you may escalate your complaint to your local data protection authority or consumer protection agency.

We may update this privacy policy from time to time. Material changes will be communicated to account holders via email or in-account notification. Your continued use of ijp after policy updates indicates acceptance. If you do not accept a policy change, you may request account closure and data deletion subject to legal retention requirements.